Support Analyst
| Job#: | | IRM2006009 |
| Date Posted: | | 4/10/2007 |
| Salary: | | Based on experience. Please include salary requirements when applying. |
| Job Summary: | | We currently have an open position in our Software Support Department. We will provide training for individuals who have excellent customer service skills and computer experience - your attitude is more important than your past experience. NOTE: If you are an experienced programmer, a network engineer or have specialized IT training and are more tech-oriented than people-oriented, this is most likely NOT the position for you. |
| Responsibilities & Duties: | | This position requires the following: Professionally assisting and answering questions for our clients. Working to successfully resolve every question or problem. Thinking about how to help our clients accomplish their goals. Helping to develop and improve the best school business software in existence. Providing comfort and reassurance to our clients. Ability to work independently as well as in a team environment. |
| Qualifications: | | Applicants must possess the following: Problem solving skills - have the tenacity to stick with an issue until it is resolved. Good communication skills - must like to talk and be able to solve problems verbally. Team player - ability to work with others in a team environment. Must like people and dogs, must be patient, and possess a good sense of humor. Starting salary is in the low to mid 30's depending on experience
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